Returns & Exchanges
At Mount Everest, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to helping you reach your peak with the right equipment.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the gear in its original box, ensuring all tags are attached and the product is in resalable condition.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.